Legal notice

Legal Notice

Website Ownership & Operator

This website (theresinden.com) is owned, operated, and published by The Resin Den.

Under the UK Business (Names and Trading Disclosures) Regulations, the legal entity responsible for this website and all commercial transactions concluded herein is:

  • Legal Proprietor: Karen Barker

  • Trading As: The Resin Den

  • Business Structure: Sole Trader (Individual Proprietorship)

  • Principal Country of Business: United Kingdom

Direct Contact Information

For formal legal inquiries, contract documentation, or regulatory updates, please contact the operator directly via the channels below:

  • Email: Support@theresinden.co.uk

  • Telephone: +44 7553 510598

  • Geographic Trading Address: 95 Eastern Crescent, Chelmsford, Essex, CM1 4JJ, United Kingdom

Tax & Regulatory Disclosures

  • Value Added Tax (VAT): The Resin Den is not currently registered for VAT in the United Kingdom. Prices displayed on this website are gross prices, and no VAT is charged or broken down on customer invoices.

  • Company Registration: As a sole trader entity, The Resin Den is registered directly with HM Revenue & Customs (HMRC) for self-assessment and does not carry a Companies House Limited Company registration number.

Intellectual Property Notice

All brand names, website text, product photographic imagery, and graphics displayed on this website are the intellectual property of The Resin Den, unless otherwise stated.

Our physical product prints are manufactured under authorized, commercial merchant agreements with their respective digital designers and 3D sculptors. The digital STL designs remain the exclusive copyright of those creators. Any unauthorized reproduction, recasting, or scanning of our physical products or website media for commercial resale is strictly prohibited.

Contact Information

This store is operated by The Resin Den.

For any customer support inquiries, updates on your on-demand printing queue, transit tracking, or to discuss specific model scaling and custom project requests, please contact our workshop using the details below:

  • Trading Name: The Resin Den

  • Legal Structure: Sole Trader

  • Contact Email: Support@theresinden.co.uk

  • Contact Number: +44 7553 510598

  • Workshop Address: 95 Eastern Crescent, Chelmsford, Essex, CM1 4JJ, United Kingdom

  • VAT Registration: Not applicable (Not VAT registered)

Customer Support Hours

Our 3D printing lines run around the clock, but our customer support team monitors emails and phone messages during the following hours:

  • Monday to Friday: 9:00 AM – 5:00 PM (GMT)

  • Saturdays & Sundays: Closed (Except for urgent transit tracking exceptions)

We aim to respond to all inquiries within 24 to 48 hours during standard working days.